Terms of Service
The agreement governing use of the YMY marketplace.
DRAFT — not legal advice. This is a DRAFT template, not legal advice. It has not been reviewed by a lawyer and does not certify compliance with any law. Have it reviewed and finalised by qualified legal counsel in your relevant jurisdiction(s) before relying on it.
Last updated: [OWNER MUST PROVIDE: effective date]
These terms govern your use of the YMY marketplace, which connects travelers with independent local guides. By using the platform you agree to them.
1. The service
YMY is a marketplace that connects travelers with independent local guides. YMY is not the provider of the guiding services and does not employ the guides; guides are independent third parties.
2. Accounts
You must provide accurate information and keep your credentials secure. You are responsible for activity under your account. Guides must complete identity verification before listing.
3. Bookings
A booking is a contract for guiding services between the traveler and the guide. YMY facilitates the connection and payment but is not a party to the guiding contract.
4. Payments and fees
Payments are processed by Stripe. YMY retains a platform fee of 15% of each booking; guides receive 85%. Prices are shown before you pay.
5. Cancellations and refunds
Cancellations and refunds are governed by our Refund & Cancellation Policy. Consumer-protection laws in your country may give you additional rights.
6. Acceptable use
Do not misuse the platform, post unlawful content, misrepresent your identity, or attempt to circumvent the platform’s payments.
7. Guide obligations
Guides are responsible for the lawfulness, safety, and quality of the experiences they offer and for any licences or permits their activity requires.
8. Liability
To the extent permitted by law, YMY is not liable for the acts or omissions of guides or travelers or for the guiding experience itself. Nothing limits liability that cannot be limited by law. [OWNER MUST PROVIDE: liability terms confirmed with counsel].
9. Intellectual property
The platform, its branding and content are owned by YMY or its licensors. You retain rights in content you submit but grant YMY a licence to use it to operate the service.
10. Termination
We may suspend or terminate accounts that breach these terms or create risk to the marketplace.
11. Governing law
These terms are governed by the laws of [OWNER MUST PROVIDE: governing law / jurisdiction].
12. Contact
Questions: ymyahyaa@gmail.com.